Privacy Policy
Effective date: August 2, 2026
This policy explains what Cactus Garage Door Repair ("we", "us") collects when you use https://cactusgaragedooraz.com or contact us, why we collect it, who we share it with, and what you can ask us to do about it. We have written it to describe what this website actually does, rather than to cover every theoretical possibility.
Who we are
Cactus Garage Door Repair is a garage door repair and installation company serving Arizona. You can reach us on (480) 944-5114 or at office@cactusgaragedooraz.com. Our locations: 425 S McClintock Dr, Ste 6, Tempe, AZ 85281 · 1111 North Gilbert Road, Suite 211-B, Gilbert, AZ 85234 · 9333 E Main St, #102, Mesa, AZ 85207 · 5322 N 59th Ave, Unit P, Glendale, AZ 85301.
Information you give us directly
When you submit a form or book an appointment on this site, we ask for:
Your name.
Your phone number.
A short description of the problem with your garage door.
For online booking only: the service address where the work is needed, and the date and arrival window you prefer.
We ask for the minimum needed to call you back and turn up at the right place at the right time. We do not require an email address to book, and we never ask for payment details through this website.
Telephone calls — recording and tracking
We use CallRail, a call-tracking service. Different phone numbers are shown on different pages so we can tell which page or advertisement produced a call. When you call one of these numbers, CallRail may record and transcribe the call, and collects the calling number, the time and length of the call, and the page or advertisement you arrived from.
We use this to answer the phone better, to train our technicians, and to understand which advertising works. If you would prefer not to be recorded, say so to whoever answers and we will stop the recording — or use the form on this site instead.
Information collected automatically
We use Google Analytics 4 to understand how people use the site. It sets cookies and collects your approximate location (city level), device and browser type, the pages you view, and how you arrived. We also record when someone taps a phone number or submits a form, so we can see which parts of the site are actually useful. We do not use any of this to identify you personally.
Our pages embed a Google Map showing our service area. Google may set cookies when that map loads, and Google's own privacy policy governs that data.
Cookies, and how to switch them off
Cookies are small files stored by your browser. This site uses them for two things only: analytics (Google Analytics) and call attribution (CallRail). We do not use them to build advertising profiles and we do not sell data.
You can block or delete cookies in your browser settings, and you can opt out of Google Analytics entirely using Google's browser add-on. The site works perfectly well without them — nothing on it needs a cookie to function.
Who we share information with
Only the services that make the business run:
Workiz — our scheduling and job management system. Enquiries and bookings are created there so a technician can be dispatched.
Resend — delivers form submissions to us by email.
CallRail — call tracking and recording, as described above.
Google Analytics — anonymous usage statistics.
Vercel — the hosting provider that serves this website.
We do not sell your personal information. We do not share it with data brokers, and we do not pass it to other contractors or lead-generation companies.
We may disclose information where we are legally required to, or where it is necessary to protect our rights, our staff or our customers.
How long we keep it
Job records and the contact details attached to them are kept as long as we need them for warranty, accounting and tax purposes. Call recordings and analytics data are kept according to the retention settings of the services above. You can ask us to delete your information at any time and we will, unless we are required to keep it.
Security
This website is served over HTTPS and form submissions are encrypted in transit. No website can promise perfect security, but we deliberately keep the number of places your information is stored very small.
Your choices and rights
Whichever state you are in, you can contact us to:
Ask what information we hold about you.
Ask us to correct anything that is wrong.
Ask us to delete your information.
Ask us not to record your calls.
If you are a California resident, the CCPA/CPRA gives you rights to know, delete, correct, and to opt out of the sale or sharing of personal information — we do not sell or share personal information as those terms are defined there. We will never treat you differently for exercising any of these rights.
To make a request, call (480) 944-5114 or email office@cactusgaragedooraz.com. We may need to verify who you are first, which usually just means confirming details of a job we have done for you.
Text messages
If you give us your mobile number we may text you about your appointment — confirmation, arrival window, and a message when the technician is on the way. These are service messages about a job you asked for, not marketing. Reply STOP to any message to stop them. Message and data rates may apply.
Children
This site is intended for adults arranging work on their property. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, contact us and we will delete it.
Other websites
Where this site links to another company's website, that company's own privacy policy applies to whatever you do there. We are not responsible for their practices.
Changes to this policy
If we change the tools we use or the information we collect, we will update this page and change the effective date at the top. Material changes are reflected here before they take effect.
Contact us
Questions about this policy, or a request about your information: call (480) 944-5114, email office@cactusgaragedooraz.com, or write to 425 S McClintock Dr, Ste 6, Tempe, AZ 85281.